Interesting Read: Article taken from HT epaper written by Moushumi Gupta

Like Singapore, the city will soon have a fast-track response system for addressing all traffic- and road-related problems.

It will be monitored by the Unified Traffic and Transportation Infrastructure (Planning&Engineering) Centre (UTTIC), set up recently by the Delhi Development Authority (DDA).

The decision to set up a fast-track system was taken by Delhi’s Lieutenant-Governor Tejendra Khanna at a meeting with UTTIC officials on September 13.

“We are working out the finer details before making the system operational,” said a DDA official.

Under the system, the Delhi Traffic Police will inform UTTIC as and when it comes across any safety hazards on the road like road caveins, breach in flyovers, road railings falling off etc or traffic bottlenecks.

UTTIC will immediately relay the message to the concerned road agency be it MCD, NDMC or PWD who will be asked to redress the problem.

“UTTIC will be sort of a centralised complaint monitoring centre for all road-related problems.

Earlier lack of coordination between different agencies resulted in delay in repair work. At times it took weeks before the problem was addressed,” said a DDA official.

The official added, “With this system in place, the civic agencies will have to redress the problem at the earliest.” According to officials, a similar centralised complaint-monitoring centre called the Land Transport Authority is operational in Singapore as well. “The idea to set up the system came from there,” said Ranjan Mukherjee, OSD to the Delhi Lieutenant-Governor The DDA board approved the setting up of UTTIC in December 2008.

The cell’s mandate includes ensuring implementation of various traffic and transport policy planned not only for the 2010 Commonwealth Games but also all future transport projects.