Faulty Whirlpool Air Conditioner
I Bought new whirlpool air condition on 23 April 08, installed it on 25 April 08, and it failed on very next day 26 April 08. Found no gas in the chiller unit when checked. How disgusting? Whirlpool should be shame on themselves for providing so cheap quality product to customer! I feel its FRAUD by giving no attention to our query and just giving assurance they will care. DASS electronics seems to be bogus also in that they too point to Whirlpool and whirlpool points to DASS. Blaming each other and giving rubbish answer as “its electronic item it may so happen that some time it will be faulty and has happened twice at DASS”. Today 29 April 08, even after 5days later nobody called me to let me know the progress. Instead I am rushing behind those people wasting my time, money and getting frustrated.
Whirlpool customer care (02060008558) gave me complaint number 9707 and told that Mr. Amol Bali will come to my place to check the AC on 29 April 08 by 3 PM, then by 5 PM and then by 9PM. But nobody called nor visited. Is it not false commitment from Whirlpool Company? I have decided to go to consumer court to make their life miserable. Whirlpool authorities are you listening or you are so shameless that you do not worry about it? You must be feeling that let this be one more of such kind of case on them out so many!