HDFC Net Banking : Round The Clock?
Maybe i don’t know the meaning of “Round The Clock” or maybe it has changed after HDFC bank wrote their own English Dictionary but to me “Round The Clock” means 24 hours a day, 7 days a week and 365 days a years.
I went online to check my bank account… and i got “Due to technical reasons, NetBanking would not be available for some time. We regret the inconvenience caused. Please try later.”
Just about this written warning, was graphic stating “NetBanking : round the clock” . I kinda found it funny and thats not it… how vague can a warning get “Not be Available for some time” … what is some time, 5 min, 15 min or 5 days? . “Please try later”… again, when the hell should try?
I can understand that there is a regular downtime for every application / web service, however a customer would me much at ease if simple timings are mentioned as to when the service would resume.
Hard to believe such big corporations have such stupid IT people working for them.