Subhiksha Mobile Websites
Seems to me that Subhiksha has bit more than what they can chew. I googled “Subhiksha Mobile” and found that Subhiksha as 2 websites dedicate for thier online mobile store. The unfortunate parts is that, both the website have no info about the product apart from a contact number and sms to reach them.
So what’s the point of 2 different websites with no info? Beats me! i guess they are going to launch a 2 for 1 scheme very soon! 🙂
They have been advertising so much but they don’t seem to have the backend to support all the queries. India is a growing economy which is now curious about customer care as well. Now companies cannot get away with shabby after sale support. My advice would be to provide a solid support first before you go out and start beating the drums about your product. Now matter how good he product is, if people get ticked off by the customer care then chances are that they will not recommend the product also.
Read my previous article on Subhiksha Mobile Contest which got a lot of attention.