Shopping at Indiatimes.com?
If you have ever shopped on indiatimes.com, then this logo would be a tad bit familiar to you. While shopping online, I am usually very careful to read all the terms and conditions especially on Indian shopping portals. The fine print can be something else and what is advertised when you buy can be totally different.
I was randomly browsing through indiatimes shopping portal when I came across the 15 day money back logo on the bottom of the website, this was a welcome surprise as Indian companies rarely offer any money back guarantee. So I decided to dig a little deep and had a look at their terms and conditions for the money back.
To my horror, the money back guarantee turned out to be a hollow lie. Read the fine print below.
1. 15 Days Return Policy will not be applicable on products having manufacturer’s warranty.
2. 100% Money Back assurance will not be applicable on product having manufacturer warranty.
3. TIL reserves the rights to stop the promotion at any given time and/or change, modify, withdraw, partially withdraw or extend the said promotion, at its sole discretion without any prior notice and no correspondence in this regard shall be entertained.
These days, products rarely comes without the manufacturer’s warranty unless you are talking about unbranded socks!. Does this mean that almost 90% of the products sold on indiatimes shopping are not covered under the 15 days money back?
I think this is yet again a rip off by a “trusted” online portal. Please be very careful when you shop online, read the terms and conditions before you take out your credit card.