Unofficial FAQ’s for MCD Property Tax
Update: Here are the helpline phone numbers for MCD, in case you need clarification.
27051685, 25143373, 23920733, 22501117, 26185460, 29845181
(needless to say that i tried but no one picked up the phone)
Due to the overwhelming response on my article How to pay MCD property tax, I have decided to compile all the questions posted by users and the answers posted by Ramandeep (from egoverments which is the organisation who have created the mcdpropertytax.in online website) into a frequently asked questions format.
This will help everyone find answers to the common questions very fast.
Below is the list of Q&A for the current financial year 2008-2009
Q. Is it safe to pay the tax via credit card?
A. You would be surprised to know that more than 30% of the people who have registered online have paid through credit card and it is safe as MCD is not handling you CC details rather the payment gateway is responsible for the same, in this case Axis Bank who have a good and secured Payment Gateway.
Q. When I try to fill the same in the Colony name, it gives message “The Colony is not in MCD List”.
A. Just type the name of your colony and you will find a list of colonies in a drop down but if your colony is not in the list then MCD act says that you need to enter the highest neighbouring colony.
Q. Do I get a rebate if I pay the tax in full?
A. If you pay before 30 June then you will get a 15% rebate if you pay the full yrs tax in one go.
Q. Unknowingly I have paid the property tax 2 times in the last financial year, how do I go about a refund or getting it adjusted to the next financial year?
A. Better write a letter to the Assessor and collector and go and meet Mr. Amit Prasad who is Jt. Assessor and Collector in Lajpat Nagar office and discuss with him and ask for refund or contact Mr. Ambasht head of property tax dept and ask for refund. You can contact him on 29845005
Q. Do I need to create a new ID every time I pay tax online?
A. No! Just use the same ID you created last time and if you don’t have any ID online then go ahead and create a new one.
Q. Your request could not be processed due to invalid input. Please try again. This is what I am repeatedly getting, after I log in and click for making payment?
A. Try clearing your cache memory and try again, u should not be getting that error.
Q. I am not able to login, it says I have to wait for another 3 weeks in order to get all the payment uploaded.
A. You are not able to login because your payments have not yet been cleared by AXIS bank, once they are cleared your login will be enabled.
Q. What is the senior citizen age?
A. As per MCD act the senior citizen age is 65 and not 60, earlier they used to give at 60 but that has been corrected now.
Q. We are suppose to get a rebate for property owned by Women &/or Senior Citizen. But the calculation did not show any rebates being deducted?
A. The rebate logics have changed; rebate now is available to properties whose covered area is up to 100 Sqm, earlier it used to be 200 qm and if it was higher than 200 then pro-rata of the 200 used to be given. Now that has changed n only if your property is up to 100 sqm it would get rebate.
If Joint ownership is there and if any one of the joint owner does not come under the rebate category then the whole property does not get the rebate earlier there used to be the share % logic on which pro-rata basis where you used to get the rebate that has been discontinued now.
Q. Is it compulsory that the property return to be filed on line only or this can be filed manually and the tax deposited in bank based on the manually filled in form?
A. Property tax is compulsory to be filled online only, either u do it yourself or u can go to the MCD office to get the same done. They will also do it on the online system only.
Q. I want to pay the house tax of my DDA flat by cheque. Whether i have to submit a form along with my cheque from where will i get the form? Can i use the form of last year?
A. You can fill all the details online for your property tax and then in the last payment option, choose the cheque option. Print out the receipt and take it to AXIS bank to deposit it along with the cheque.
Q. I paid my property tax last year on line. Now i forgot my password. What should i do? Can i get my old password or i have to again register?
A. Please do NOT register again simply contact Mr. Anurag firstname.lastname@example.org, he will help you out with password.
Q. I made the payment and it is has been cleared but when i login to print the reciept, it does not let me as the link is not active?
A. Please give it 7-10 days before you can print out the reciepts. The link will be activated once the payment is cleared and is entered into our system.