Airtel Making Money by Cheating!
Cribb sent in my Hardik
The company that is supposed to be the best and most widely accepted service provider in India is also a known ‘CHEAT’ when it comes to maximizing its revenues. I heard a lot about this malpractice employed by the company but didn’t believe it unless I experienced one. They had activated some ‘Jokes alert’ service on my number without my notice and when I used the SIM, after a long gap, the entire balance had vanished.
I got a recharge done and observed my balance day after day. Everyday there was a minimum deduction of Re. 1/day and sometimes Rs. 3/day without even using the SIM at all during the day. When I complained about this, they gave elusive replies on activation which was never done from my side – In fact I checked up all SMS / outgoing calls for past 1 year and there was no such activation done.
When I ask for the refund on email, even the nodal officer (Karnataka) writes back after a week ‘We regret the inconvenience but cannot do anything’ In fact one of my friends had to literally go and fight with the executives at an Airtel office to get a refund of such mysterious deductions. I have already changed my SIM and am using Tata Docomo services and their response is quite satisfactory on customer queries. If you have an Airtel SIM, please keep a check on your balance, else they may be eating away your money on your back.
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Honesty used to be the best policy in good old days in govt/ private/cooperative sectors.Now dishonesty,courruption,diplomacy is the policy of the these organisation.we are all part of it,how can you fight them keep changing service providers–good luck.Do not give a blank certificate to any one in such short notice of change sir.
True, Roney.
SIM change is to avail better and efficient service. While fight is agaist such corrupt pranks employed by such so called ‘reputed companies’ as you described – both are distinct from each other.
If people like you and many others simply crib without acting upon, they are very much ‘being a part of it’ by cowardly submitting and encouraging them to suck your money. But it takes guts to fight back for the right cause and fortunately with adequate sources like this one, media, consumer forums, and non-dormant people unlike you, these companies can be put to task.
Cribbing for many of us is a good pass time.But seriously if this plate form is supported by the master cribber to shape it and give the leadership to fightback collectively for the common cause against the recognised but bad implemented policy (viz Transperency..) surely it will bring tangible change in govt/private and cooperative sectors and benifit all of us.However with the approach of guts one may won at times in his personal task but in most cases of fight individually against a group/organisation even for the right cause one would miserably fail and may meet an ugly end.Honour and honesty has no merit now a days in the on going era unlike Abhimanyu era who fought alone against groups of warrior’s for the sake of clan’s honour, lost his life with dignity.Cricket match fixing scam,DDA house draw 2008 scam episode,DESU loss NDPL gained profit for the same task etc…Learned Khuswant singh in his coloumn of H.T. wrote that sir, Sibu soren whose vigilence pending have won and become C.M., while Manmohan singh whose integrity and merits are above board had lost M.P. election.Hardik you may agree that Every body is interested to know who is complaintee but not the contents of complaint whether it is a media/or any other fourm.So to complaints now there are two methods adopted for addressing a complaint 1) Find facts and try to solve it or keep lingering 2) If you know complaintee harass or eliminate him. The complaint would be solved there would be no complaint. The second one is easy and is adopted by all deptt/media and judiciary etc..Diamond cuts Diomond needs to be adopted in present set up on similar lines of Diplomacy cuts Diplomacy and no guts sir?.
Same thing happens with Reliance too. They randomly deduct 70 to 30 rupees. When you customer service they say something was activated.
Such things happened to me too.
I called up the regional center, and a guy who was find a solution (which according to their website , was the Superman guy for solving issues said)
“Sorry,! we can’t do anythin in this regard”
Thank god that companies are paying huge perks to those regional head idiots who simply say “Sorry,! we can’t do anythin in this regard” to their beloved customers(that too accoring to their website)
They are “happy to piss off” anyone who asks for a help