Airtel Making Money by Cheating!
Cribb sent in my Hardik
The company that is supposed to be the best and most widely accepted service provider in India is also a known ‘CHEAT’ when it comes to maximizing its revenues. I heard a lot about this malpractice employed by the company but didn’t believe it unless I experienced one. They had activated some ‘Jokes alert’ service on my number without my notice and when I used the SIM, after a long gap, the entire balance had vanished.
I got a recharge done and observed my balance day after day. Everyday there was a minimum deduction of Re. 1/day and sometimes Rs. 3/day without even using the SIM at all during the day. When I complained about this, they gave elusive replies on activation which was never done from my side – In fact I checked up all SMS / outgoing calls for past 1 year and there was no such activation done.
When I ask for the refund on email, even the nodal officer (Karnataka) writes back after a week ‘We regret the inconvenience but cannot do anything’ In fact one of my friends had to literally go and fight with the executives at an Airtel office to get a refund of such mysterious deductions. I have already changed my SIM and am using Tata Docomo services and their response is quite satisfactory on customer queries. If you have an Airtel SIM, please keep a check on your balance, else they may be eating away your money on your back.